Terms of Service
Please read these Terms of Service carefully before using RYEN CLOUD services. By purchasing, accessing, or using our services, you agree to follow the terms listed on this page.
Acceptance of Terms
By accessing and using RYEN CLOUD services, you accept and agree to be bound by these Terms of Service. If you do not agree with these terms, you should not purchase, access, or use our services.
Service Description
RYEN CLOUD provides VPS hosting, dedicated servers, game server hosting, and related digital hosting services. Services are provided based on availability and may be updated, modified, suspended, or discontinued when required for security, maintenance, performance, or business reasons.
User Responsibilities
You are responsible for keeping your account login details safe and for all activity that happens under your account. You must notify RYEN CLOUD immediately if you notice unauthorized access, suspicious activity, or misuse of your account or services.
Acceptable Use Policy
You agree not to use RYEN CLOUD services for unlawful, harmful, abusive, or disruptive activity. You must not use our services in any way that could damage, overload, disable, or negatively affect our servers, network, customers, or reputation.
Payment Terms
Payment is required in advance for all services. Accepted payment methods are shown during checkout. If an invoice is unpaid, overdue, disputed, or reversed, RYEN CLOUD may suspend, restrict, or terminate the related service until the issue is resolved.
Service Level Agreement
RYEN CLOUD aims to maintain reliable service availability and strives for 99.9% uptime where possible. However, uptime may be affected by maintenance, network issues, third-party provider issues, attacks, customer-side configuration errors, or events outside our control.
Data Protection and Backups
RYEN CLOUD uses reasonable security measures to help protect customer data and infrastructure. However, customers are responsible for maintaining their own backups of files, servers, databases, configurations, and important data.
Privacy Policy
Your privacy is important to us. RYEN CLOUD is committed to protecting your personal information and being transparent about how customer information is collected, used, and handled.
Refunds and Cancellations
Refunds and cancellations are governed by our Refund & Cancellation Policy. Customers should review the refund policy before purchasing any service, especially digital services that are activated instantly after payment.
Limitation of Liability
RYEN CLOUD liability is limited to the amount paid for the affected service during the preceding 12 months. We are not liable for indirect, incidental, special, punitive, or consequential damages, including loss of data, revenue, profits, or business opportunities.
Service Suspension and Termination
RYEN CLOUD may suspend or terminate services if a customer violates these terms, abuses resources, fails to pay invoices, causes network issues, engages in prohibited activity, or creates risk for our infrastructure, customers, or providers.
Changes to Terms
RYEN CLOUD reserves the right to update or modify these Terms of Service at any time. Changes become effective once posted on our website. Continued use of our services after changes are posted means you accept the updated terms.
Contact Information
For legal enquiries regarding these Terms of Service, contact us at [support@ryencloud.com](mailto:support@ryencloud.com).